Flexible Ticket
Doesn’t it seem like you take a shot in the dark when trying to choose the exact departure date of your flight? If it does, then the Flexible Ticket option is сertainly for you.
When it’s better to opt for a Flexible Ticket
Everything depends on the situation or events that might potentially prevent you from attending the flight on time.
Flexible tickets (also called ‘Flexi flights’) are named due to their special allowances and perks. For example, when purchasing a flexible ticket option, you automatically get the opportunity to make changes to the booked flight departure date and time without paying higher-than-anticipated costs.
The most common reasons for possible no-shows or cancellations:
Delaying flight for personal or business reasons
The necessity to flying earlier than planned
Unpredictable changes on your schedule
Possible medical issues
If any of these situations may apply to your trip, consider the Flexible Ticket option. It helps you avoid undesirable extra charges if your plans change unexpectedly. Terms and Conditions apply.
How you can benefit from this option
Let’s have a closer look at the main advantages you earn when opting for the Flexible Ticket option.
If you wish to rebook a ticket to another departure date or time, you’ll save on the fees and only cover the difference.
When the price of the new booking is the same or even lower than the previous one, the change will be free of charge.
To make date or time changes there’s no need to cover any additional charges, such as airline or processing fees.
To request any date or time change on your booking, please contact us at [email protected] or via the Contact us form at least 24 hours before the first scheduled flight.
Essential things you should know
It’s important to make a flight change request with our Customer Care department only. If you’re going to change or cancel your flight with the operating airline, the option will be considered consumed.
You can’t change the departure or destination place—the flight segments should be used in the same order as they’ve been originally booked.
Keep in mind that any booking change cost depends on seat availability so that if the requested change results in more expensive airfare, you will have to cover the difference.
What is not included in Flexible Ticket
Upgrades to a different booking class or a different cabin
Name corrections, name changes, or ticket transfers to other persons or carriers
No show-ups or missed connections
Pre-selected seats, additional baggage, insurance packages
Frequently asked questions
Here are some questions we usually get about our Flexible Ticket option. If you would like yours answered, please contact us.
Do you need more information?
If you’re still looking for additional information or in case you need emergency travel assistance, please contact us right away!
Bottom line
Even a small change in your plans can lead to considerable expenses when adjusting an existing booking. The Flexible Ticket option gives you a way to reduce these costs. It offers added flexibility if you expect flight changes and helps you avoid extra charges when unexpected situations arise. Please see the Terms and Conditions for details.