ovago

Flexible Ticket

Doesn't it seem like you take a shot in the dark when trying to choose the exact departure date of your flight? If it does, then the Flexible Ticket option is сertainly for you.

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When it's Better to Opt for a Flexible Ticket

Everything depends on the situation or events that might potentially prevent you from attending the flight on time.

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Flexible tickets (also called ‘Flexi flights’) are named due to their special allowances and perks. For example, when purchasing a flexible ticket option, you automatically get the opportunity to make changes to the booked flight departure date and time without paying higher-than-anticipated costs.

The most common reasons for possible no-shows or cancellations:

  • img Delaying flight for personal or business reasons
  • img The necessity to flying earlier than planned
  • img Unpredictable changes on your schedule
  • img Flexible TicketPossible medical issues

If you worry about having any of these reasons on your plan—go for the Flexible Ticket option and protect yourself from unexpected changes that might cost undesirable extra charges.

How You Can Benefit from This Option

Let's have a closer look at the main advantages you earn when opting for the Flexible Ticket option.

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If you wish to rebook a ticket to another departure date or time, you’ll save on the fees and only cover the difference.

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When the price of the new booking is the same or even lower than the previous one, the change will be free of charge.

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To make date or time changes there’s no need to cover any additional charges, such as airline or processing fees.

To request any date or time change on your booking, please contact us at customercare@ovago.com or over the phone at least 24 hours before the first scheduled flight.

Essential Things You Should Know

It’s important to make a flight change request with our Customer Care department only. If you’re going to change or cancel your flight with the operating airline, the option will be considered consumed.

You can’t change the departure or destination place—the flight segments should be used in the same order as they’ve been originally booked.

Keep in mind that any booking change cost depends on seat availability so that if the requested change results in more expensive airfare, you will have to cover the difference.

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What is not included in Flexible Ticket

  • Flexible Tickets Upgrades to a different booking class or a different cabin
  • Flexible Tickets Name corrections, name changes, or ticket transfers to other persons or carriers
  • Flexible Tickets No show-ups or missed connections
  • Flexible Tickets Pre-selected seats, additional baggage, insurance packages

Frequently Asked Questions

Here are some questions we usually get about our Flexible Ticket option. If you would like yours answered, please contact us.

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Do you need more information?

If you’re still looking for additional information or in case you need emergency travel assistance, please contact us right away!

Bottom Line

Even a tiny change in your plans can lead to considerable expenses to arrange the existing booking. Fortunately, you now have a great option to protect yourself from these high costs. The Flexible Tickets can help you be on the safe side in case you expect any flight changes to happen. Moreover, it will give you the opportunity to prevent covering extra charges when unpredicted situations appear on the agenda.